Executives’ Takes on Outdated Performance Reviews

In the past, managers conducted performance reviews once every year. It was a formal process that could take a day or week because managers from different departments had to conduct reviews on all their employees. But it seems things are changing as managers take a more relaxed approach. Here are a few examples that show why formal performance reviews may be no longer necessary.

Nintex

Nintex is a digital transformation company based in Washington. It provides automation solutions for businesses. The head of presales at Nintex, Vadim Tabakman, has talked about how the company is shifting to more direct reviews. Managers interact with their team members on-site and try to find out how to improve their services using a centralized system to write down what they expect from an employee. The employees can access the system anytime to see the manager’s comments.

Udemy

Udemy is an e-learning platform that has helped thousands learn new skills. Cara Brennan Allamano, the head of human resource at Udemy, says that they’ve had to change how they do reviews during this COVID period. The company is considerate of employee responsibility. They know that some employees have children to take care of. As a result, they tailor their expectations around the employee’s schedule. This approach makes Udemy employees more flexible and approachable.

Intel

According to Julie Ann Overcash, the head of human resources at Intel, performance reviews were already becoming a thing of the past before the pandemic. The company realized it was more effective for managers to have one-on-one conversations with team members. The talks are centered on three things: learning, results, and culture.

Due to the COVID pandemic, the company conducts remote reviews every week or month, depending on the department.

Keystone Partners

Keystone Partners used to have a formalized review process. According to the managing partner, Elaine Varelas, they have switched to doing reviews twice every month. The managers have expectations for the employees, and every day there are a series of tasks that workers are supposed to complete. The company allows workers to be flexible with their time as long as they finish the required tasks within 24 hours.

The company is more open to its employees during these tough times. Managers are encouraged to seek the input of workers to make them feel appreciated.

Preparing Yourself in a Leadership Role

Preparation is the key to success in everything that you do. This is especially true of leadership roles, as this means that people will be looking to you for guidance and instruction. Once you accept a leadership position, it becomes your job to help your team and organization grow and prosper, making sure that your competitors don’t pass you by. As you can probably imagine, this isn’t exactly an easy task to undertake; leaders need to prepare for the future while staying diligent in the present, something that can be difficult to accomplish thanks to the distractions of our daily lives.

Preparation isn’t something that should be allowed to slide, though. A leader’s failure can often be attributed to their lack of preparation, which can then negatively impact the company they’re working for as well. In order to keep from becoming that sort of leader, here’s how you can better prepare as a leader.

Be Accountable

As a leader, you are the one who’s responsible for what goes on under your watch. You’re held accountable for both the good and the bad that happens with your team, and when things go wrong, it’s because you stopped being accountable long enough for inefficiencies to surface. Preparing for the unexpected will propel you forward to success; don’t let the unexpected stop you in your tracks. Keep moving forward.

Pay Attention to Your Employees

Though you have a lot of responsibilities to worry about, you can’t let those responsibilities cloud your vision to what’s going on with your employees. You are working for your employees, not over them, and you can’t truly be prepared if you don’t know what to expect out of your employees. Oftentimes, employees won’t tell you if they need support, tools, resources, and so on, so it’s on you to take notice of these things and act upon it. Don’t aim for a quick-fix either—it won’t last. Dive into the problem to see what’s going on so that everyone can be prepared for the workload ahead.

Listen Carefully

Just as you should pay attention to what’s going on with your employees, you should listen to what they have to say, rather than listening to yourself. Taking the time to do so will let you better prepare yourself and your team for things you otherwise wouldn’t have accounted for. Additionally, taking the time to listen to others rather than just yourself will let you set the right tone for the project or meeting, creating a more positive atmosphere rather than a negative one. 

Different Ways to Get Yourself Through a Bad Day

Everyone has bad days, no matter what position they’re at in life. To expect someone to be on top of their game 24/7, 365 days of the year, is an impossible expectation, but unfortunately, sometimes life demands that we keep moving on. There will be times when you’re having a horrendous day but need to go to work anyway, or you’ll need to run important errands when all you want to do is curl up in bed and take a nap. 

This can be particularly frustrating for people in leadership positions because sometimes that position is the reason you’re having a bad day in the first place. Maybe you’re dealing with an unexpected conflict between team members, or you got an email that completely ruined your mood. Whatever the situation, not knowing how to handle these emotions can lead to poor reactions and future regrets.

As a leader, it’s important that you try to avoid as many regrettable actions as possible, so learning how to deal with a bad day is crucial. Thankfully you aren’t alone in this endeavor—you’re not the first to lead despite a bad day, and you won’t be the last. Here are some tried and true ways that could help you get through your bad days. 

Build Emotional Intelligence

To be emotionally intelligent is to be self-aware of how your attitude and actions affect others around you. Normally you’ll be able to use this to further your team in their goals and ambitions, but if you’re having a bad day, you can use this intelligence to keep your attitude from impacting others negatively. It’s important not to drag others down with you, so being aware of your state of being and compensating for it can help make sure that, despite your bad mood, the day still goes smoothly.

Don’t Make Important Decisions

The last thing you want to do when having a bad day is to make any important decisions. When you’re making these kinds of decisions, you need to be fully in the game, and intense emotions can easily take you out of it. Often, intense emotions can lead you to make decisions you’ll regret in the future. “Don’t make tomorrow’s decisions based on today’s emotions.”

Call it a Day


It might feel like you’re giving up, but calling it a day when you’re having a really bad day is actually a smart choice to make. You’re not helping anyone if you’re staring at your computer for hours on end, getting absolutely no work done. Don’t think of your value in terms of how many hours you put in with work—your value comes from what you produce, not how many hours you put in. Two productive hours is worth far more than four hours where you struggle to get anything done.

Why Curiosity is an Essential Leadership Trait

In a disruptive world, leaders should be curious to succeed. Since time immemorial, the most celebrated innovations, such as self-driving cars, electricity, and computers, to mention a few, were developed out of curiosity. It’s a human attribute to seek new information and explore new possibilities. Curiosity is now more crucial in business than ever. When leaders are curious, they tend to think rationally and deeply about business processes and create more viable solutions.

On the other hand, curiosity helps leaders to earn respect from their team members and encourage them to establish and maintain robust work relationships with their colleagues.

Here are the benefits of curiosity in leadership.

Increased Innovations

Curiosity encourages employees to seek critical information from co-workers, thus boosting creativity. When a leader encourages his members to be curious, there is a likelihood of workplace improvements. Curious leaders take challenging situations more creatively. Therefore, curiosity fosters better performance by encouraging people to address a problem most appropriately.

Team Motivation

Team motivation is one of the essential pillars of a successful team. Leaders are encouraged to involve their teams in activities that require creativity. This can be achieved by designing a thinking workshop where every staff is requested to come up with the most viable solution to a problem. Successful leaders utilize mind mapping to bring about unique ideas.

According to scientists, curiosity is as essential as intelligence. It helps leaders to innovate and improve the existing ways of capturing information constantly.

Prevents Group Conflicts

When a leader models curiosity, members are likely to be empathetic too. They are encouraged to put themselves in another’s shoes and consider another’s ideas rather than focus only on their own. That enhances collaboration, thus eliminating heat among group members. Curious people are empathetic because they choose to understand the situation at hand before reacting.

Curiosity Encourages Learning

Without curiosity, leaders wouldn’t have the drive to capture new information. As leaders delegate duties, they are encouraged to get curious to stay up to date with the current industry trends. The leading problem solvers are those who think outside the box.

When curious leaders face unique challenges, they ask themselves relevant questions. They listen to other team members, thus setting the right mood for constructive discussions. Curiosity makes leaders open-minded because they know that there is always something to learn about.

Leadership Quotes to Live By

Sometimes it’s difficult to remain inspired, especially in stressful leadership situations. While it’s expected of you to encourage your employees to keep moving forward—as is expected of your position—who’s the one meant to keep you moving forward and inspired to do your job? Unfortunately, the person you can most rely on is often yourself, which means finding ways to keep yourself motivated to do your work. Maybe meditation will re-energize you for the task ahead, or going for a walk around the block. 

Perhaps all you need are some encouraging words to help you out. Thankfully, there’s no shortage of leadership quotes in the world that can help you find your mojo again. You can take these and put it on post-it notes around your work station, or just have a list nearby to glance at before moving on. Here are some of those quotes to (hopefully) help you be the best leader you can be.

A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. — Lao Tzu

The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant. — Max DePree

Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. — Jack Welch

A leader is a dealer in hope. — Napoleon Bonaparte

Never doubt that a small group of thoughtful, concerned citizens can change the world. Indeed it is the only thing that ever has. — Margaret Mead

He who has never learned to obey cannot be a good commander. — Aristotle

You don’t lead by pointing and telling people some place to go. You lead by going to that place and making a case. — Ken Kesey

The very essence of leadership is that you have to have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet. — Reverend Theodore Hesburgh

No man will make a great leader who wants to do it all himself, or to get all the credit for doing it. — Andrew Carnegie

Do what you feel in your heart to be right–for you’ll be criticized anyway. — Eleanor Roosevelt

It is better to lead from behind and to put others in front, especially when you celebrate victory when nice things occur. You take the front line when there is danger. Then people will appreciate your leadership. — Nelson Mandela

What you do has a far greater impact than what you say. — Stephen Covey

Making the Jump from Manager to Leader

Nearly every hardworking individual in the business world has the similar goal of making it to the top of the corporate ladder. However, without properly setting one’s expectations and doing the necessary research, one can often be met with disappointment. This is because many people assume that once a higher position is achieved, they will be met with instant respect and positivity due to their new title alone. The reality is much harsher, as they tend to experience the opposite in a brand new position. 

So, what is the solution to this? Changing the way you think is the first and, perhaps, most important step. Therefore, the following list includes a few mental tips for successfully making your first jump from manager to leader.

Leave Your Ego at the Door

Your ego should never be something that gets in the way of your success. A leader is someone who can handle criticism and accept when they are wrong. It also means completing tasks that may not necessarily fall under your normal umbrella of responsibilities. Should the task at hand be something small, do not hesitate to take matters into your own hands. Similarly, if an assignment of yours is eating up more time than you anticipated, do not be afraid to ask for assistance.

Stop and Listen

A true leader is one that understands that his or her level of experience may be significantly lower than that of their peers. Stop and listen to your employees during group meetings or projects. If nobody is offering any suggestions, do not hesitate to offer your own. When your staff feels comfortable expressing themselves, they feel valued and will very likely work even harder to provide you with better results. One of the best ways to accomplish this is through town hall meetings. This is where the staff is allowed to provide their concerns and suggestions in an open platform.

Strengthen Your Emotions

If there is one clear difference between a manager and a leader, it’s how they react emotionally to negative situations. A less experienced manager who faces rejection, whether it be from a client or boss, may point fingers and try to blame others for the poor outcome. True leaders hold their emotions firmly in the face of difficult situations and are not afraid to admit when they are the reason for failure. They ask what they could have done better and what they can offer their staff to remedy the situation for them as well.

Effectively Operating Your Business Remotely

For many of us, we have never worked from home pre-COVID, and if you are like me it may have been or may still be a struggle. Perhaps, like me, you were distracted by walking the dog, (wait, I don’t have a dog). I struggled for about three weeks and then hyper adapted to an even greater level of productivity. I got in a disciplined rhythm and focused on my leadership communication to mitigate any risk of missing non-verbal cues, and am able to leverage the ability to mono-task. Below are some tips:

First, it is important to understand that working remotely needs getting used to by a majority of the workforce, especially for employees that are accustomed to working within certain hours. Having a structured approach makes it easier to guide your team and clearly detail what is expected of them. Additionally, consistent communication of these expectations is vital if the team is expected to deliver excellent work, and on time.

Secondly, invest in the necessary tools to make working remotely possible for both management and your employees. Communication tools such as video conferencing, enterprise resource planning, and customer relationship management software are essential when operating businesses remotely. Ensure that the entire team is conversant with using these tools to avoid hiccups along the way.

Thirdly, go for the best cybersecurity system to safeguard and reduce the risk of prying eyes gaining any level of access to sensitive data. Keeping information such as passwords and log-ins private is the best way to avoid hacking when transferring information from one team member to another. Company policies that govern the sharing of information should be put in place and adhered to by every team member.

Finally, do your best to achieve a solid work-home balance to avoid burnout. Have a schedule similar to a regular workday so that tasks get done within the agreed timelines. Maintaining a calendar accessible to everyone acts as a guide that can be adopted when things get back to normal.

Tips for Building Emotional Resilience

Emotional resilience refers to how well a person adapts to a stressful situation or crisis. People who can bounce back after hardship without any prolonged repercussions are the ones who will benefit the most. Even if you aren’t feeling particularly resilient at the moment, there are many tips to follow that can help you get there. 

The first step is acknowledgment and acceptance of the current situation. Let yourself feel whatever you need to feel about what’s going on. There are no right or wrong feelings. Take the time to process, even if it’s unpleasant. Radical acceptance is the first step towards achieving a peaceful outlook about any difficult situation.

Once you have taken time to acknowledge your inner self, make sure you also make self-care a priority. It could be just 3 minutes of mediation, or taking a shower can inherently boost your outlook. Take time each day to exercise to get your heart pumping and your blood flowing. Aim for at least 30 minutes of something that gets your heart rate up. Make it something you enjoy so you can stay consistent.

Even if you can’t see friends socially like you used to, that doesn’t mean you should be isolated. Plan video calls with friends or online games together to satisfy the human need for connection.

Sometimes it helps to get a little perspective. Volunteer with a charity or donate items to those less fortunate than yourself. Taking time to experience gratitude and reframing how you see things can really make it easier to tough it out in times of strife. 

Many self-help books recommend starting the day off with intention. Start by making your bed first thing in the morning, as soon as you wake up. This not only sets the stage for the beginning of the workday and the end of the sleep period, but it feels satisfying to immediately have instant gratification and a feeling of checking something off a to-do list straight away. The same satisfaction has been known to come from polishing the kitchen sink or doing laundry or removing piled items off the floor. All of the visuals will help clear your mind and inspire you to focus on what needs to be done. It’s important to surround yourself with an environment that matches the way you want your mind to work. 

Innovative Brainstorming

Brainstorming opens the door to creativity, helping businesses develop new ways of becoming more productive. The most innovative brainstorming sessions are those that rely on differences of opinions and healthy debates. For that reason, it’s important to set up a few rules for brainstorming sessions to ensure everyone understands what to expect.

Encourage Debate

It may be easier to dismiss topics that create conflict in the group, but you may be doing the group, and your organization, a disservice. Allowing members of your team to debate an issue will help everyone consider different viewpoints, which can help them to function better together. Additionally, many great ideas are born out of conflict, so allowing some debate in your brainstorming sessions can lead to ideas that you might not have otherwise considered.

Keep Discussions on Target

While debate is healthy and helpful, letting it go too far from the topic will only be a waste of time. As the leader of your team, it will be up to you to determine when a debate has gone too far and has become irrelevant. When this happens, you can decide to terminate the debate, or steer it back to the original idea or thought. The ultimate goal is to develop good ideas that your organization can put into practice, so every debate should focus on solving the particular problem at hand.

Setting guidelines for brainstorming sessions can help limit the time that’s wasted on bad ideas. Additionally, it can help encourage the suggestion of more good ideas. Over time, everyone on your team will work harder to come up with more innovative and useful ideas. In this way, implementing a few guidelines will help your team work better together, promoting stronger creativity among everyone. While it will take time for everyone to get used to the new guidelines, putting them into practice will help everyone on your team become more productive and creative.

3 Steps to Identify and Practice Emotional Intelligence at Work

Emotional intelligence is often thought of as a soft skill but it may be the most critical one for business success. Like almost all other types of intelligence, emotional intelligence is something you can build and develop over time and may take you far further than skills like coding, math or administration skills. Here are three steps to identifying and practicing emotional intelligence at work.

  1. Learn to understand and recognize what emotional intelligence is

Offices/Zooms are a melting pot of all different types of personalities. However, you will most likely find at least one person that never seems to be involved in major office drama, yet also doesn’t shrink away from confrontation. Not only do they never have any juicy gossip to offer but they also don’t seem to provide much of a willing ear for it either.  They operate above the fray, -these are emotionally intelligent people. Once you identify who they are, you can generally start to learn how they accomplish what they do.

  1. Watch and learn

Listening and paying attention may be the biggest superpowers of emotionally intelligent people. Emotionally intelligent people are savvy students of human behaviors. They have keen situational awareness and understand the importance of timing and validation and know when to build consensus and know when to be decisive. They got this way through observation.

  1. Start applying what you learn to all interactions

Once you start to recognize the many small clues people are constantly dropping about themselves, you may find yourself starting to pick up on them more quickly. The best salespeople and customer service agents are those that genuinely listen to the customer or client to really hear and understand what their unspoken needs are. When you can meet needs they may not even be aware they have, then the sky is the limit for your success. Being emotionally intelligent is, above all else, about knowing things about people that they may not even know about themselves.  Use this knowledge to help others in ways they didn’t even know they needed help.

This article was originally published on RobUrbach.net